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Facebook Twitter Youtube Linkedin Connect with Sangoma Subscribe today to receive new articles by email, as well as exclusive offers and updates from Sangoma. Email Subscribe The Machi Minute Jim Machi Vice President of Marketing for Sangoma Oct 20 What Will the Future Contact Center Agent Look Like? Jim Machi October 20, 2020 I was recently asked the question in the title of this blog when I was briefing an analyst about Sangoma. Without really thinking about what timeframe or anything like that, I blurted out Probably a computer that sounds like a native language speaker”. In other words, a sophisticated chatbot. … Read More → View All by Jim Machi Featured Blog Articles Search How Unified Communications Boosts Workplace Productivity Mac McCarver Productivity Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning that the real key to increasing workplace productivity is not a new tool but a new system. A new phone system, that is. We’re referring, of course, to a Unified Communications (UC) phone system. The promise of UC is that the work people do will … Read More → Featured Categories Unified Communications Cloud Call Centers UC Technology Remote Workers Latest Articles 4 Crucial Ways VoIP Benefits Healthcare Providers October 15, 2020 Are you involved in running the day-to-day operations of a clinic or practice and feel like your medical office phone system has been giving you Read More » Introducing our Next-Generation Mobile App: Sangoma Connect October 6, 2020 We know that right now, communication is key. We also know that you need to be able to work where it makes the most sense Read More » 7 Tell-Tale Signs Your Business Is Using Outdated Technology October 1, 2020 Is your company using outdated technology? If so, it could be hurting your business more than you realize. But what’s considered outdated?” Computers and operating systems are Read More » Sangoma Recognizes 2020 Pinnacle Partner Award Winners September 17, 2020 Since 2011, Sangoma has recognized our top performing partners with the annual Pinnacle Partner Awards. These businesses and individuals are not only true leaders in Read More » 7 Signs That It’s Time to Upgrade your Business Phone System September 14, 2020 One crucial element to improving and expanding a business that many owners, managers, and IT administrators often overlook or do not recognize is the central Read More » Moving to Cloud: A Marathon, not a Sprint September 10, 2020 Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider Read More » View All Articles Unified Communications in the Cloud Learn the benefits of cloud services, including hosted UC, SIP trunking, and Fax over IP. Moving to Cloud: A Marathon, not a Sprint Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider … Read More Why Seasonal and Growing Businesses Value the Cloud All businesses value scalability, but for seasonal and growing businesses, the need for scalability is paramount. And that’s why these types of businesses value the … Read More Building the Reputation of your Business with Cloud Few things are more important to a SMB (small-medium business) than its reputation. Building rapport with your customers doesn’t happen overnight, it’s a relationship that … Read More View All Cloud Articles Articles by Industry Automotive Drive excellent customer experience and simplify employee communications Learn More Government Revolutionize public service and improve mobile communications Learn More Education Connect teachers, administrators, parents, and staff with UC Learn More Healthcare Boost patient & staff communications in medical offices, pharmacies, and more Learn More Professional Services Enhance caller experience & sales in retail, call centers, and other industries Learn More Articles by Solution Unified Communications Improve efficiency, reduce cost, and enhance customer service with UC Learn More Call Centers Discover how to utilize advanced call center software and features Learn More UC Technology Explore the nuts and bolts of Unified Communications Learn More Leading Unified Communications Provider Solutions All Products Business Phone Systems Cloud Services Network Connectivity Contact Us Contact Sales Customer Service Get Support Find a Partner Resources Blog Content Library Events Open Source Training CompanyCareers Investor Relations Policies Partners Press Releases © 2020 Sangoma All rights reserved Envelope Facebook-f Linkedin-in Twitter Youtube YOU ARE VIEWING THE STAGING SITE. 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